General Info

We are here to answer your questions the best we can. If you can't find the information below, please contact us directly via email at customerservice@zigzagstripe.com or call us at 682-587-4241. Our hours are Monday-Friday 8am to 5pm CST.

New subscribers can sign up and receive a 10% off coupon here.

We have a free shopping app that you can download for both iPhone and Android. Click here to download. You can also search, The ZigZag Stripe, in your app store.

Our main model, Vanessa, has been with us since 2013. She has grown with us through the years and we just adore her. We are always looking for others to add to our team. In the day and age we live in, this position is the hardest to fill because you are put front and center on social media, website and other platforms. We've seen through the times of social media that you have to have thick skin to be in this position. It's really not a position many gals want!

Our curvy model, Erin, is with us during school holidays and the summer time since she's a school teacher. She has also been with us since 2013 and we always have her come in anytime she's available.

If you are interested in being a model, it is a full time position, Monday-Friday, 8am-5pm on location in Arlington, TX. You can send headshots and a resume to halee@zigzagstripe.com.

Shipping & Returns

All orders ship within 2 business days. If we've had an influx of orders (normally around the holidays) it can take up to 7 business.

You can submit to return any regular price items or items not marked as final sale within 30 days of receiving. You can submit your request here to receive an RMA to send your items back.

Checkout

You will not have the option to select sezzle until you get to checkout. It will then appear as a payment option at checkout. From there, follow the prompts to set up sezzle or use your current account through sezzle directly.

When you reach checkout on the website or mobile app, you'll find a space to enter your 16 character gift card code. If you copy and paste, make sure there isn't a space at the front or back of the code that you don't see.