Ivory Distressed Cardigan
Our models at The ZigZag Stripe are every day gals. They are moms, school teachers and working professionals that give their spare time to helping show other women just how good you can look and feel when you wear The ZigZag Stripe brand. All of our models wear the same size in all the photos listed on the website. If for any reason the sizing is different, it will be listed in the description of the item.
Height: 5' 6"
Wears XL in ZZS
Height: 5' 4"
Wears Small in ZZS
Height: 5' 7"
Wears 2XL in ZZS
Height: 5' 4"
Size 8 in Tops
& 10/12 in Bottoms
Wears Medium Tops
& Large Bottoms in ZZS
Here at The ZigZag Stripe, we know that ordering online can be tough sometimes. As women, we vary in our sizes depending on the fit and we want to make sure that you are satisfied with your purchases. With that said, we've broken down our return policy so it's as easy as possible.
Retail Return Policy
When returning an item, please inspect your order IMMEDIATELY.
Please note the following information as we remain very firm on our return policy with all of our customers.
PLEASE NOTE: ALL ITEMS PURCHASED DURING BLACK FRIDAY EVENT, CYBER MONDAY EVENT, OR END OF YEAR SALE ARE FINAL SALE, NO EXCEPTIONS. ALL OTHER ITEMS PURCHASED OUTSIDE THOSE EVENTS, PLEASE SEE BELOW:
- Eligible Returns must be post-marked within 30 days of the date you receive your shipment if purchased between December 1st and December 25th.
- If purchased outside these dates, the standard return policy applies. These items must be postmarked within 14 days of the date you receive your shipment.
- DAMAGED ITEMS MUST BE REPORTED WITHIN 3 DAYS OF BEING RECEIVED AND PRIOR TO BEING WORN.
- Please see below for any items that were purchased on sale or if your item is eligible for return.
- The term "Final Sale" means an item CANNOT be returned or exchanged.
- Returned items must be unused, unwashed, all tags must be attached and in the same condition as received for online store credit to be issued.
- If an item has stains, smells of cigarette smoke, perfume or deodorant, has animal hair or any appearance the garment was worn, the return will be denied.
- Items MUST be returned with the original packaging. ALL shoes MUST be sent back in an exterior, protective shipping box. Your return will be denied if the original box is damaged or taped up.
- Due to the volume of orders and items selling out quickly, we are not able to process items for exchange.
- All RMA's submitted are under review until the product is received, and you will be notified the status of your return via email within 7 business days. Please note: Once submitted online, please allow 24-48 business hours to respond the the RMA request. Thank you.
- As of January 1st, 2018 we will be offering Free Shipping to all retail orders over $100. Please note: We do not provide free return shipping.
- We are not responsible for any returns that may be lost or damaged in transit.
- There will be a $5 flat rate restocking fee on each RMA sent back. This will be reflected on any RMA submissions starting March 20, 2017. **THERE IS NO RESTOCK FEE FOR DAMAGED or WRONGLY SHIPPED ITEMS**
- Online purchases may only be returned to the warehouse. You CANNOT return merchandise to our store location.
- All shipping costs are non-refundable as they are paid to a 3rd party
- For FULL shipping info, please click here: https://shopzigzagstripe.com/pages/shipping
- Once your return arrives to our warehouse, please allow our returns department up to 7 business days to process your return.
- Once items are received and the RMA is approved, you will receive an email of the status of the return, rather approved or denied.
- All approved returns are issued Online Store credit only, and are in the form of an emailed online gift card.
- All denied/rejected returns will be charged shipping to be re-shipped to the customer.
- The assigned "Return Request Number" MUST be with your item(s) when sent in, we are not able to process or move forward with the return process with out that number. Items sent in with out a Return Number (RMA) cannot and will not be processed.
Due to expedited processing of orders, once an order is submitted, cancellations are not available. If you have a concern, you can reach our customer service department at 682-587-4241 Monday-Friday 8am-5pm CST.
If you have purchased something in the last 48 hours at full price and the item goes on clearance, please contact firstname.lastname@example.org and we will issue you store credit for the difference.
Sales & Final Sale Items:
Sale items such as: Flash Sales, BOGO, Birthday Sales, Black Friday, Cyber Monday, End of the Year Blowout Sales and anything listed on the site marked down 30% or more are all FINAL SALE. Other items that are final sale include: All jeggings, all One Size Fits Most leggings, camisoles, cami dresses, ANY items in the undergarments collection (such as lace extenders, bralettes, scarves, headbands, hats, belts, purses and jewelry).
Discount Code & Loyalty Reward Policy:
Offers and discount codes are valid online only. Please email email@example.com for in store Loyalty questions. Only one discount code per purchase. Discounts are not valid on clearance items, shoes, previous purchases, or in conjunction with any other offers unless otherwise stated, including BOGO deals and bundles. As a standard discounts cannot be combined with any other offers or promotions. Loyalty Rewards may be redeemed for Discount Code Rewards. They may be used on any regular priced or clearance purchase, and can be used up to one year from the date of issue (one per purchase). However, if Loyalty Points are redeemed for a Loyalty Reward Discount Code, and the item is returned, it is not an option to reimburse the coupon back to the account.
**AS OF 12/30/2017 at 2:pm CST our Loyalty Program came to an end. Points were available for redemption until 12/31/2017 at 11:59pm CST. ALL CODES ARE STILL BEING HONORED UP TO ONE YEAR OF THEIR REDEMPTION DATES!***
Gift Certificate Policy:
Gift certificates purchased from The ZigZag Stripe online are valid online only. Gift cards are available in the store for use at our brick and mortar store in Waxahachie. Online gift cards are sent to the email address requested, however, The ZigZag Stripe is not responsible for failed delivery due to receiving email servers or misspellings. In the event your gift certificate is not delivered, please contact firstname.lastname@example.org to request your gift certificate code.
Again, we would like to THANK YOU for choosing The ZigZag Stripe! If you have any other questions or concerns, please feel free to email us at: email@example.com
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- Open front
- Long sleeves
- Falls below waist
- Shoulder to hem: 28"
- Measurements taken from a size medium
- Distressed design with holes in fabric
- Color(s) depicted online may differ in person than when viewed on computer screens/mobile devices
- Items will fit differently depending on your body type
- Pattern will vary depending on how the fabric was cut and may not appear exactly as shown on each model
- Hand wash/line dry
- Fabric content: 50% Polyester/33% Acrylic/17% Polyamide
Erin (size 16)
Vanessa (size 4)
Miranda (size 18)